RESOURCE CENTER
Training Materials:
- FanMail Template System Training Document
- How-To Videos (FanMail Template System)
- Setting Up Automated Welcome Emails (Expert Users Only)
- Creating Custom Sign Up Forms (Expert Users Only)
Email Best Practice:
- Subject Line Tester
- Email Rendering Review: It’s important to contact FanMail with any concerns or questions when building an email. FM utilizes the latest tools to ensure your email renders well across all email clients.
Fan Acquisition:
- Fan Sign Up & Welcome Experience Document
- Design Examples:
- Live Form Examples:
- Sony Music Spain Label (Website)
- CD9 (Website)
- Aleks Syntek (Facebook)
- Rio Roma (Facebook)
- Fan Advocate Program
Monitor FRM Progress:
- Artist Status Sheet: Refers to the artist’s progress on Email Templates, Forms, Welcome Emails and more . Contact FanMail for location or access to this document.
- Crawl – Walk – Run Progress: This document references current region status and future projects. Please contact FanMail for inquiry on the current status of the region.
- Performance Results
Contact Information:
- FanMail Project Manager: [email protected]
- FanMail Project Coordinator: [email protected]
- FanMail Support: [email protected]
- Sony IT Support: [email protected]